Welcome
Your professional insight matters.
Please respond based on your experience or knowledge of maritime, port, customs, shipping, freight forwarding or logistics operations connected with Onne Port.
1–5
All research statements use a simple five-point agreement scale.
Confidentiality: This survey does not request your name, email address or phone number. Responses are used solely for academic research and reported in aggregate.
Are you professionally familiar with operations connected with Onne Port?
Section A
Professional profile
These questions describe the respondent group without collecting personally identifying information.
Years of industry experience
Highest educational qualification
Section B
Port Community System (PCS)
Indicate how strongly you agree with each statement based on your professional experience.
1 — Strongly Disagree3 — Neutral5 — Strongly Agree
PCS1
PCS facilitates faster information exchange among port stakeholders.
PCS2
PCS reduces duplication of documents and repetitive administrative procedures.
PCS3
PCS improves coordination among organisations involved in port operations.
PCS4
PCS improves access to timely information concerning cargo and vessel operations.
PCS5
PCS reduces delays associated with manual communication and information processing.
Section C
National Single Window (NSW)
Indicate how strongly you agree with each statement based on your professional experience.
1 — Strongly Disagree3 — Neutral5 — Strongly Agree
NSW1
NSW enables trade information and documents to be submitted through a single electronic platform.
NSW2
NSW reduces repeated submission of similar information to different government agencies.
NSW3
NSW improves coordination and information sharing among regulatory agencies involved in port clearance.
NSW4
NSW reduces the time required to obtain regulatory approvals for cargo movement.
NSW5
NSW facilitates faster processing and clearance of imports and exports.
Section D
Electronic Customs Processing (ECP)
Indicate how strongly you agree with each statement based on your professional experience.
1 — Strongly Disagree3 — Neutral5 — Strongly Agree
ECP1
Electronic customs declarations reduce the time required to process customs documentation.
ECP2
Electronic payment of customs duties facilitates faster processing of cargo transactions.
ECP3
Automated customs risk assessment reduces unnecessary delays associated with physical cargo inspection.
ECP4
Electronic cargo-release procedures reduce delays associated with customs clearance.
ECP5
Electronic Customs Processing improves transparency and predictability in customs operations.
Section E
Operational Efficiency
Indicate how strongly you agree with each statement based on your professional experience.
1 — Strongly Disagree3 — Neutral5 — Strongly Agree
OE1
Digitalisation reduces the time required to process port documentation.
OE2
Digital systems improve coordination among organisations involved in port operations.
OE3
Digital transformation reduces operational delays within the port.
OE4
Digital systems improve the utilisation of personnel, equipment and other port resources.
OE5
Digital transformation improves the overall efficiency and quality of port service delivery.
Section F
Cargo Throughput
Indicate how strongly you agree with each statement based on your professional experience.
1 — Strongly Disagree3 — Neutral5 — Strongly Agree
CT1
Digital systems support the processing of greater cargo volumes within a given period.
CT2
Digitalisation improves the efficiency of cargo-clearance procedures.
CT3
Digital transformation contributes to reduced cargo dwell time at the port.
CT4
Digital systems improve cargo-handling productivity at the terminal.
CT5
Digital transformation improves the port's capacity to handle cargo efficiently.
Section G
Vessel Turnaround Performance
Indicate how strongly you agree with each statement based on your professional experience.
1 — Strongly Disagree3 — Neutral5 — Strongly Agree
VTT1
Digital systems contribute to reducing vessel waiting time before berthing.
VTT2
Electronic documentation reduces delays associated with vessel clearance and port formalities.
VTT3
Digitalisation contributes to shorter cargo-handling time for vessels.
VTT4
Digital coordination among port stakeholders reduces delays during vessel operations.
VTT5
Digital transformation reduces the overall time vessels spend in port from arrival to departure.
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